Privacy Policy

SM Natural Nutrition Inc. DBA Sherille Marquez Coaching

Last updated February 16, 2026

www.sherillemarquez.com | [email protected]

OVERVIEW

This Privacy Policy describes how SM Natural Nutrition Inc. DBA Sherille Marquez Coaching ("Company," "we," "us," or "our") collects, use, and discloses information about you when you use our website, programs, communities, and services (collectively, the "Services").

SM Natural Nutrition Inc. DBA Sherille Marquez Coaching ("we," "us," or "our") DO NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy was last updated on February 16, 2026. We will notify you of any material changes by posting the updated Policy on our website and updating the date above.

DEFINITIONS

"Personal Data" means any information that identifies or could reasonably be used to identify you as an individual, including your name, email address, phone number, and payment information.

"Usage Data" means data collected automatically through your use of the Services, such as IP address, browser type, pages visited, and time spent on pages.

"Service Providers" means third-party companies or individuals we engage to facilitate or provide the Services on our behalf.

"You" means the individual accessing or using the Services.

INFORMATION WE COLLECT

Personal Data You Provide

When you register for a program, purchase a product, book a call, join a community, or contact us, we may collect:

•  First and last name

•  Email address

•  Phone number

•  Billing address and payment information when you make a purchase or request a quote

•  Social media handles or website URL

•  Any information you voluntarily provide in forms, applications, or communications

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

Usage Data Collected Automatically

When you visit our website or use our Services, we may automatically collect:

•  IP address and device identifiers

•  Browser type and version

•  Pages visited and time spent on pages

•  Referring URLs

•  Geographic location data (general)

•  Cookie and tracking data

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

•  To provide, operate, and improve our Services

•  To process payments and transactions

•  To communicate with you about your purchase, program, or community membership

• Communicating with you about your inquiries, appointments, and promotions

•  To send you marketing emails and SMS messages you have opted into

•  To respond to your inquiries and support requests

•  To analyze usage trends and improve our website and offerings

•  To comply with legal obligations

•  Enhancing website functionality and user experience

• Ensuring security and fraud prevention

•  Maintaining records of your communication preferences and consent

TRACKING TECHNOLOGIES AND COOKIES

We use cookies and similar tracking technologies to track activity on our website and store certain information. Types of cookies we use include:

•  Essential Cookies: Required for the website to function. Cannot be disabled.

•  Functionality Cookies: Remember your preferences and login details.

•  Analytics Cookies: Help us understand how visitors use our website.

•  Advertising Cookies: Used to deliver relevant ads via Meta and other platforms.

We use cookies and similar tracking technologies to

•  Analyze site traffic and user behavior.

•  Remember your preferences.

•  Improve website functionality and user experience

•  Measure the effectiveness of our services

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some parts of our

Service may not function properly.

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

•  You will only receive messages if you have explicitly opted in

•  We maintain timestamped records of all opt-in actions.

•  We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt out Instructions:

•  You can cancel SMS notifications at any time by replying "STOP"

•  You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

•  All opt-out requests are processed immediately.

THIRD-PARTY SERVICE PROVIDERS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Frequency & Content:

•  Message frequency varies based on your interactions with our business

•  Messages will be directly related to the services you have requested

•  We do not send promotional content without specific consent

Help & Support:

•  Reply "HELP" for assistance or contact us at [email protected]

•  Customer support is available during regular business hours

Email and SMS Marketing

We use Go High Level to send email and SMS communications. By providing your email address or phone number, you consent to receive communications from us. You may opt out of email communications at any time by clicking the unsubscribe link in any email. You may opt out of SMS communications by replying STOP to any SMS message.

Carrier Information:

•  Standard message and data rates may apply

•  Carriers are not liable for delayed or undelivered messages

•  Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement:

•  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

•  We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Advertising

•  Meta (Facebook and Instagram Ads): https://www.facebook.com/privacy/policy

We may use Meta Pixel and similar tools to track conversions, build audiences, and deliver targeted advertising. You can opt out of interest-based advertising through your Facebook and Instagram account settings.

Analytics

•  Google Analytics: https://policies.google.com/privacy

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects usage data and may use cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

Social Media Platforms

We maintain business accounts on Instagram, Facebook, TikTok, and YouTube. If you interact with us on these platforms, your information is subject to each platform's privacy policy. We may use social media pixels and tracking tools to measure the effectiveness of our content and advertising.

EMAIL AND SMS MARKETING

By providing your email address or phone number through our website, forms, or purchase process, you consent to receive marketing

communications from us. You may opt out at any time:

•  Email: Click the unsubscribe link at the bottom of any marketing email

•  SMS: Reply STOP to any SMS message you receive from us

Please note that opting out of marketing communications does not opt you out of transactional communications related to your purchase or program participation.

DATA RETENTION

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period unless required for security or legal

purposes.

DATA SECURITY

We take commercially reasonable measures to protect your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If you believe a minor has provided us with personal information, please contact us at [email protected] and we will take steps to remove that information.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

•  The right to know what personal information we collect, use, disclose, and sell

•  The right to request deletion of your personal information

•  The right to opt out of the sale of your personal information

•  The right not to be discriminated against for exercising your CCPA rights

To exercise your CCPA rights, please contact us at [email protected]. We will respond to verifiable requests within 45 days.

Information Sharing & Disclosure

We do not sell your personal information to third parties for monetary consideration. We may share information with:

Service Providers:

•  Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

•  SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

•  All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

•  If required by law, legal process, or to protect our rights

•  In response to valid law enforcement requests or court orders

Business Transfers:

•  In case of mergers, acquisitions, or sale of assets

•  In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We implement and maintain reasonable security measures to protect your personal information:

•  Encryption of sensitive data in transit and at rest

•  Secure access controls and authentication mechanisms

•  Employee training on data protection

•  Breach notification protocols in accordance with applicable laws

•  Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

Legal Compliance:

•  If required by law, legal process, or to protect our rights

•  In response to valid law enforcement requests or court orders

Categories of Personal Information Collected

•  Identifiers: name, email, phone number, IP address

•  Commercial information: purchase history and records

•  Internet activity: pages visited, interactions with our website

•  Personal information as defined under California Customer Records statute

California Shine the Light

Under California Civil Code Section 1798, California residents with an established business relationship with us may request information once a year about sharing their Personal Data with third parties for direct marketing purposes. To make such a request, contact us at [email protected].

GDPR PRIVACY RIGHTS

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

•  The right to access your personal data

•  The right to correct inaccurate personal data

•  The right to request deletion of your personal data

•  The right to object to processing of your personal data

•  The right to data portability

•  The right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

DO NOT TRACK

Our website does not respond to Do Not Track (DNT) signals. However, you can set your browser preferences to inform websites that you do not want to be tracked.

Your Rights & Choices:

You have the right to:

•  Access, update, or delete your personal information

•  Opt-out of marketing emails by clicking "unsubscribe" in our emails

•  Opt-out of SMS messages by replying "STOP"

•  Request information on how we process your data

•  Withdraw consent at any time for future communications

•  Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in the 'Contact Us' section

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their

policies. This privacy policy applies only to information collected by Sherille Marquez Coaching

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our website and updating the date at the top. The latest version will always be available on our website with the effective date. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy. For significant changes, we will notify you by email or through a notice on our website.

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

SM Natural Nutrition Inc. DBA Sherille Marquez Coaching

Email: [email protected]

Website: www.sherillemarquez.com